Privacy notice

Last updated 23 October 2026

Swim-Pulse Nutrition (“we”, “us”) provides sports-nutrition advice, fuelling plans and body-composition assessments for athletes, many of whom are children. This notice explains what personal information we keep, why, who can see it and how to ask us to change or delete it.

What we collect

• Booking requests from our website: your name, WhatsApp number or email, what you’re interested in, who the service is for, and anything you choose to tell us.
• Athlete app accounts: the account holder’s name, email and password (stored only in scrambled, one-way form, so nobody, including us, can read it).
• Athlete records: the swimmer’s name, meal plans, energy and nutrient targets, shopping lists, body-composition measurements (such as weight, body fat and muscle), assessment reports and the check-ins the athlete or parent sends us in the app.
• Photos: a profile photo only if you give us one for the athlete’s own page. We never use athletes’ photos on the website or in promotion without separate written permission.

Why we use it

• To reply to booking requests and arrange consultations.
• To write, adjust and deliver each athlete’s nutrition plan and track progress safely over time.
• To keep the app secure, for example by stopping repeated wrong-password attempts.

We do not sell personal information, use it for advertising or share it with coaches, clubs or schools unless you ask us to.

Children and consent

For athletes under 18, we only create an app account when a parent or guardian agrees to it. The person creating the account confirms this when they sign up, and we record the date. A parent can hold one login for several children. Athletes 18 or over can consent for themselves.

Who can see it

• Your Swim-Pulse Nutrition practitioner.
• The athlete and the parents or guardians linked to that athlete’s account. Each account can only see its own athletes.
• Our hosting provider, Cloudflare, which stores the data on our behalf on secure servers and does not use it for its own purposes.

How we protect it

• All connections to the website and app are encrypted.
• Passwords are stored in scrambled form, and sign-in links and reset links expire.
• Plans, reports and photos can only be opened by someone signed in to an account linked to that athlete.
• We keep regular backups so records aren’t lost.

Cookies and website statistics

The athlete app uses one essential cookie to keep you signed in. The public website does not use advertising or tracking cookies. We count visits with Cloudflare Web Analytics, which does not use cookies or identify individual visitors.

How long we keep it

We keep athlete records while we are working with the athlete, so progress can be compared over time. If you ask us to close an account, we delete the athlete’s records within 30 days, apart from anything we must keep by law. Booking requests that don’t lead to a consultation are deleted within 12 months.

Your choices

• See the information we hold about you or your child.
• Ask us to correct anything that is wrong.
• Ask us to delete an account and its records, or withdraw consent at any time.

To do any of these, message us on WhatsApp (+256 775 404906) or email [email protected]. We reply within 14 days.